Frequently Asked Questions
Find answers to common questions about our timepieces and services
Are Orient watches covered by a warranty?
Yes, all Orient watches purchased through our official store come with a one-year limited international warranty covering manufacturing defects.
How should I maintain my automatic watch?
To ensure accuracy, we recommend wearing your automatic watch daily. If it stops, manually wind the crown 20-30 times and service the movement every 3-5 years.
Are Orient watches water-resistant?
Most models offer water resistance ranging from 30m to 200m. Please check the specific atmospheric pressure (ATM) rating on your watch case back before water exposure.
How do I adjust the metal bracelet on my watch?
While some bracelets feature micro-adjustments, we recommend visiting a professional jeweler to remove links to ensure the pins and sleeves are handled correctly.
Do you offer genuine replacement straps?
Yes, we carry a selection of authentic leather, rubber, and stainless steel straps designed specifically for Orient case dimensions.
Where are Orient watches manufactured?
Orient is a Japanese brand that prides itself on in-house movement production, ensuring high-quality craftsmanship and precision in every timepiece.