Returns & Exchanges

If you are not completely satisfied with your purchase, you may return your unworn watch in its original packaging within 30 days of delivery.

Return Process

  • 1.
    Initiate Request

    Log into your account and select 'Return Item' to generate a Return Merchandise Authorization (RMA) number.

  • 2.
    Pack Securely

    Place the watch in its original box with all manuals, tags, and warranty cards included to ensure a full refund.

  • 3.
    Attach Label

    Affix the provided prepaid shipping label to the outer shipping carton, ensuring any previous labels are covered.

  • 4.
    Inspection & Refund

    Once our quality control team verifies the watch's condition, your refund will be processed to the original payment method within 5-7 days.